AugustaBack - Billing & Insurance Information

840 Stevens Creek Rd., Augusta, GA 30907
Appointments & referrals: 706-722-6957

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Billing & Insurance

OUR OFFICE HOURS

We are open Monday through Thursday, 8 a.m. to 5 p.m. and Friday, 8 a.m. to 3 p.m.

ABOUT YOUR INITIAL APPOINTMENT

For your initial appointment at Augusta Back, please arrive 45 minutes before your scheduled appointment. This will allow us sufficient time to complete all of the necessary paperwork.

REFERRALS & MANAGED CARE PLANS

Some health plans have specific rules you must follow in order to be seen by a specialist. If your health insurance company requires authorization from a primary care physician, remember that it is YOUR responsibility to provide us with the necessary authorization information and documents. You must have this authorization information with you during your initial appointment to be seen by the doctor.

IF YOU NEED TO CANCEL, BE CONSIDERATE OF OTHERS

As a regional center of excellence, there can be a several-day wait to see one of our physicians. Consequently, if you have to cancel an appointment, please call us as soon as possible, preferably at least 48 hours before your scheduled appointment. This enables another patient, who may be in pain, to have your time slot.

ABOUT HEALTH INSURANCE

AugustaBack accepts most insurance plans. Please call our office at 706.722.6957 to find out if your plan is accepted. If your health insurance plan requires you to pay a “co-pay” amount, you will be expected to pay that amount when you visit the doctor.

PRESCRIPTIONS & REFILLS

The use of prescription drugs is a very serious issue, and we are required to manage the process carefully. Consequently, prescriptions and refills will be issued only during office hours. Please call 48 hours in advance.

IF YOU HAVE QUESTIONS ABOUT BILLING

Please direct all billing questions to an account representative in our business office at 706.722.6957, option 4.

Disclaimer:

The pictures displayed in www.augustaback.com are images of actual patients and employees who have consented to have their picture in this website.

	Minimally invasive surgery Minimally invasive surgery techniques enable patients to go home the same day after spine surgery. Click here to learn more.
	Spine Therapy Spine-specialized therapists at AugustaBack help many patients to relieve symptoms without surgery. Learn how.
	Artifical Disc The artificial disc is a new alternative to spinal fusion surgery. Click here to learn more.
	Home Remedies Learn about how home remedies can relieve pain symptoms, and symptom charts that can show you what may be causing pain.
The four neurosurgeons within AugustaNeuroscience receive cases on brain injury, spinal cord problems, aneurysms and other neurological issues. Click here to learn more.